Privacy Policy

Chaku Automation Labs ("Chaku", "we", "us", or "our") is an IT solutions and automation company based in Nepal, providing services worldwide. Our contact details:

• Email: hello@chakulabs.com
• Phone: +977 9866190102
• Location: Tanahun, Nepal

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name submitted via our contact form or email correspondence.
• Usage Data: IP address, browser type, pages visited, and time spent on our website — collected through standard server logs and analytics tools.
• Project Data: Files, documents, or briefs you share with us as part of a service engagement.
• Communication Data: Records of emails, messages, and project communications between you and our team.

We use collected information to:

• Respond to your enquiries and provide requested services
• Manage ongoing project work and client communications
• Send relevant project updates, invoices, and delivery notices
• Improve our website and service quality through analytics
• Comply with legal obligations and resolve disputes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We only share your data with trusted third parties who assist us in delivering our services — for example, cloud hosting providers, project management tools, and payment processors. All such parties are bound by confidentiality obligations.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

Our website may use minimal, essential cookies to improve your browsing experience. We do not use advertising or cross-site tracking cookies.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data.

To exercise any of these rights, contact us at hello@chakulabs.com .

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

If you have any questions or concerns about this Privacy Policy, please reach out:

• Email: hello@chakulabs.com
• Phone: +977 9866190102
• Location: Tanahun, Nepal